Sourgum CEO Joe DiNardi-Mack on Bringing Tech Innovation to Waste and Recycling
Sourgum co-founder and CEO Joe DiNardi-Mack shares how his team is using technology, AI, and data analytics to modernize the waste and recycling industry. He discusses scaling a nationwide waste management platform, supporting local haulers, improving routing and diversion rates, and offering enterprise waste solutions. Topics include waste management software, recycling technology, sustainability strategies, startup growth, Series A funding, and building an operating system for waste services across the U.S.
Thanks to our Sponsors: WASTELINQ, E-Tank, and Cascade Environmental
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We very much believe that
sustainability and profitability
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to not be a greenwashing
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separate the shrink out as much
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Welcome to the Environmental
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Transformation podcast.
I'm your host Sean Grady and
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today's guest is Joe Denardi
Mack.
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He is the Co founder and CEO of
Sour Gum, a technology driven
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waste and recycling company
transforming an outdated waste
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industry.
Under his leadership, Sargum has
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grown into a national provider
serving thousands of businesses
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with streamlined, cost effective
waste solutions.
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Joe comes from a family with
over a century of experience.
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He's a fourth generation
businessman here in the business
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in waste recycling and brings a
rare combination of deep
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industry expertise and a tech
forward perspective.
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Prior to founding Sour Gum, he
operated both collection
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companies and waste disposal
facilities.
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And he's the founding and he's a
founding full stack software
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engineer at a proptech startup.
So, Joe, welcome to the show.
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Thanks, Sean.
Appreciate you having me on.
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You know, I, you're one of your
posts a while back caught me
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piqued my interest is what I'd
say.
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And I've got a little background
in waste management software
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and, and I thought, you know
what, I want to learn more about
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what Joe's doing and, and what
his company's up to because it's
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pretty exciting.
So here we are.
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You know, let's talk if we could
a little bit about your origin
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story here.
Joe, you know you are our 4th
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generation waste and recycling
entrepreneur and you know what
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made you decide to take this
family legacy and reinvent it to
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with a tech driven company like
Sour Gum?
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Yeah, absolutely.
So on 4th generation great
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grandfather started back in 1897
actually with the horse and
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buggy.
OK, you're totally old school
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there.
Oh yeah.
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And you know, since then, our
family's been in the space
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owning and operating various
collection companies, disposal
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facilities, really affording me
the opportunity to work every
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position in the industry, from
the back of the truck to office
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duties to managing Murph's
myself.
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And I want to take a bit of
hiatus from the industry, see
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what else was out there.
So I went to work at a prop tech
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startup and that's what really
opened my eyes, saw the ability
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to bring software technology
into a legacy industry.
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And, you know, it was after my
time there that I realized just
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how outdated this industry I've
known my entire life actually
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was and wanted to kind of bring
it into the modern age to
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improve the experience for both
customers who need to get rid of
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their waste and recycling as
well as the haulers operating in
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the space themselves.
So when you, when you, you know,
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took that little hiatus, you
know, is that when you really
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started to invest in like your
programming and, and technology
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skills?
Is that what you focused on when
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you did that?
Yeah.
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So actually when I joined this,
you know, proptic startup, it
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wasn't even for engineering.
It was for more of an operations
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role.
And then you know how startups
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go, you start picking up
different hats.
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And I started picking up that
full sack engineering myself.
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And you know, that's what really
made me realize how powerful
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technology is.
Were you always tech savvy as a
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kid growing up?
You strike me as one of the
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digital natives growing up.
So you kind of had it always in
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your blood, I'm assuming?
More than you even know.
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So my father actually started a
software company way back,
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actually designing custom built
systems for different waste and
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collection companies himself.
So I've always had the mix of my
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mother's side in the actual
operating part of the industry,
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the collection companies, the
disposal facilities and my
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father, you know, bringing that
technology in very early on for
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custom solutions to them.
That's great, Great.
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So you taking this time off now
you're, you're, you're basically
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thinking about, you're seeing
the problems in the industry.
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You know, when you look at the
waste industry, what stood out
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to you is broken and, or
outdated.
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And and how did that spark your
idea for sour gum?
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So it was a few things.
The industry itself still was
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running on pen and paper for the
large part.
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Lot of carbon copy on disposal
tickets actually going in and
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out of facilities.
Routing was primarily done by
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hand.
Still.
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I'm not really using software to
kind of improve the, you know,
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different stops along the way as
well as there's just a real lack
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of infrastructure across the
entire country.
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You know, you can recycle as
much as you want in some parts
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of the US, but it's just going
to end up in a landfill because
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the infrastructure doesn't exist
in those rural parts.
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And a large part of that is
because there's a lack of data.
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People are really hesitant to go
build a brand new facility in
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certain parts of the US because
they don't know how much
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material they'll actually get in
the door to make sure it's
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actually cost effective and
justifiable to build it.
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Yeah, there's a lot of truth to
that right there.
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I mean, disconnected, not
accessible your facilities when
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you think about your product.
Tell me a little bit about how
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you vision or see this kind of
supporting the circular economy.
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Absolutely.
So not only are we creating
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software to help improve the
actual operations of different
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collection companies and improve
the experience for those getting
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rid of their different debris,
but we're also ensuring that
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we're building data across the
entire infrastructure.
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Whether that's AI, image
recognition, self reported
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origin information of the people
actually disposing the material
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themselves.
We are pretty much trying to
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build the operating system for
the waste recycling industry to
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the point where we're collecting
enough data to then work with
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both public and private entities
to give them the confidence they
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need to know what facilities to
build to divert the majority of
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waste that's in their streams
and of what size it needs to be
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to make sure it's an actual
profitable endeavor.
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Wow, that's great.
I mean, so there had to been a
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moment where you had this aha
moment like, Oh my gosh, this is
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like what we need.
What was that specific moment
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where you thought we can do this
better with technology and that
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became the catalyst for
launching the company?
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I wouldn't say it was 11 moment
necessarily.
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It was my entire life growing up
in the industry, knowing how we
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operated, seeing all the
problems and then maybe multiple
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aha moments as time went on
working at that.
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Projects are going, Oh my God,
why are we entering these
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tickets manually when we can use
AI to read them?
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Why are we writing this three
times in three different systems
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when we can have it all
connected and sync together?
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So it was just uncovering the
power of technology along the
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way and uncovering all the
problems and headaches within
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the industry as well.
So you were living, breathing
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the challenges every day and,
and recognizing there's got to
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be a better way.
And it was probably just gnawing
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at you all the time and you're
just constantly thinking about,
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man, I got to figure out a
better way to do this.
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And and it wasn't like you
mentioned that it was all these
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little aha moments, but it was
not like the one big one.
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But so I, I totally, totally
understand that.
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That's a good summary.
So for the listeners you know
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who haven't really maybe you
visited your website, know much
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about what you guys do talk a
little bit like how does this
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service work?
Explain in simple terms you know
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the the sour gown platform and
you know what makes booking
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waste and recycling services
easier of.
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Course so for those who need to
get rid of different waste and
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recycling debris, we've created
an Uber or Amazon like platform
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for them where they can either
go online and completely check
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out themselves.
They don't have to interact with
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anyone.
It's a you know modern
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e-commerce like experience.
They can also work with one of
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our waste specialist as well to
help optimize their setup,
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especially for more enterprise
grade clients.
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From there we're really trying
to make it on autopilot.
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You know every customer no
matter their size, gets access
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to a free online portal for all
procurement management.
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However, we really measure how
often they don't go into it.
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You know, if you're going into
the portal and doing things,
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that means we're not, we're not
really doing our job because it
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should be on autopilot.
It should be the last thing on
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their mind.
And it's all made possible
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because on the supply side where
you have over 5000 partners
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haulers across the US, mostly
small local haulers who have
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great pricing, great service,
but really, you know, just lack
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some of that business
development to really get
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discovered.
And we're also equipping them
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with our proprietary technology
to better run their business as
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well as kind of integrate into
our network so that we're taking
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all these 5000 haulers and
almost having them run as one
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single fleet.
And that's where all the magic
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happens, where, you know, we're
improving their routes.
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We're using cameras on the
trucks to analyze the streams
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coming out.
Everything we're doing is on the
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supply side, the heavy lifting
to make that remain side
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experience just as seamless and
as, you know, automated as
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possible.
Well, let's let's dive into that
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a little bit because that's
quite interesting.
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You know, supporting local
haulers, you know, waste is such
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a local business.
How does Sour Grim help small
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independent haulers compete and
thrive in that with this new
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technology model?
I mean, are you vetting these
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vendors?
You know, you mentioned cameras
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on trucks.
I mean, are these access or
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tools that you're providing or
are they they buying them and
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they link in?
I mean, talk a little bit about
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your process here of connecting
your your service providers to
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this infrastructure to make it
this Amazon Uber ordering
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process.
So we give our partner callers
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technology, you know, they don't
have to bring in outside
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packages.
We give them the full stack
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themselves so they only have one
turnkey solution that they need.
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We'll also give them free
cameras to put on their service
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vehicles, and that's what helps
us get more data about what's
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actually going on the ground.
And then that software helps
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just improve all aspects of
their business, routing and
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dispatching, time clock
management, even billing and
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charging their customers they
received on their own outside of
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the sour gum network.
And then as they use the
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technology, you know, we get
some benefits on our side where
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we know where the next Sargam
order falls into a schedule to
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provide real time ET as we're
seeing the material actually
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coming out of the cans.
So we can analyze that to make
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improvements in diversion
efforts, you know, taking
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cardboard out of waste streams
for example.
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And then we're opening up larger
opportunities for them as well.
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We focus more on enterprise
grade clients.
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So I think people with multiple
locations across multiple states
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who want sour gum because it's a
single point of procurement,
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it's online, it's modern, it's
easy.
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And now we're giving these
opportunities to all these small
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local haulers who can work on
the few locations that are
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within their area.
I got it.
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I got it.
So so if you're a small service
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provider and you want to improve
your business operations,
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basically you can sign up to be
a sour gum, you know, supporter
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or being a, you know, vendor.
And and then you can even just
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book your own projects through
sour gum to deliver the service
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and essentially kind of use you
guys as the broker waste hauling
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business for them.
Is that accurate?
227
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Yeah, that's accurate.
So, you know, the way we built
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the technology is it's not
cornered into just the sour gum
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work.
It's designed for all the work
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with their billing directly not
using sour gum at all.
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This way they're, you know,
really modernizing their entire
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operations because the better
they run their operations in
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total, the better experience we
provide to our customers.
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Gotcha, gotcha.
Well that's pretty interesting.
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I like this.
This is a interesting new, I
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guess, tech forward focus on the
service.
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You know, it's so many of the
waste companies, it's all
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regionalized, right?
I mean, you know, it's local,
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you know, do you have challenges
with providing consistent
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containers, you know, and
service pickups with some of
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these these haulers?
And and if you do encounter
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that, well, what do you do to
kind of adjust and and kind of
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solve those problems?
So because they're running on
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our technology, we do have the
ability to measure their service
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level agreements against what we
need our SL as to be.
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So that's kind of how we keep
our vendors, you know, in line
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with what our customers expect.
We show them obviously reports
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and dashboards of how they're
performing, what they have to do
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to kind of improve to stay
within the network and stay
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receiving jobs from sour gum.
And then it is obviously very
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local and regional.
So we don't really have too many
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issues on the SLA side with the
haulers.
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But every time we go into a new
market, it's like that chicken
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and egg problem all over again.
You know, we leaned on
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experience from Uber and Airbnb
and other tech forward
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marketplaces to figure out how
to build that supply side
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network while also building the
demand needed to get that supply
258
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into the network.
Right, right now this is good.
259
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I mean, there is the time when I
was doing software development
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and overseeing a product and
yeah, we had a similar kind of
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recycling platform where we
would companies to put up, you
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know what they had that for like
a recycling market.
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Hey, I've got, you know, 5000
lbs of this type of material,
264
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you may want to bid on that.
So it was kind of like an eBay
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for, you know, waste recycling
products and really enjoyed it.
266
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But, you know, it was really
hard to scale.
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The former company I was with
just really unfortunately wasn't
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prepared to be a software
company.
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They were more of a consulting
company.
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So they just didn't see the
value and the vision that we
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were, you know, in the trenches,
us in the trenches who saw it.
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And so just, it didn't go where
we was hoping it would go.
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But you know, I'm, I'm glad to
see, you know, somebody like
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yourself and your company doing
this because I think there's a
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huge value in it.
I mean, people want it simple.
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They, they want to hit the easy
button, right?
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They want to go and just get on
their phone and then make it
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streamlined and simple and
painless and straightforward
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and, and reliable.
And that's, that's sounds like
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what you're doing.
And yeah, when you're when
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you're, you know, trying to
focus on scaling this
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nationwide, you know, I'm sure
you've, you've expanded rapidly
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00:15:07,400 --> 00:15:09,800
across the States and metro
areas, you know, but what,
284
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what's been the biggest
challenge in scaling the
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00:15:13,240 --> 00:15:15,960
business that traditionally has
been so regional and
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00:15:15,960 --> 00:15:18,720
operational?
Yet that biggest challenge is
287
00:15:18,720 --> 00:15:21,800
just every new market.
It's that rinse and repeat
288
00:15:21,800 --> 00:15:25,600
method of having to go find the
supply, find the demand, solve
289
00:15:25,600 --> 00:15:27,760
that chicken and the egg every
single time.
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00:15:28,160 --> 00:15:32,000
Not only that, I grew up
predominantly on the East Coast
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00:15:32,000 --> 00:15:34,040
for, you know, waste and
recycling operation.
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00:15:34,040 --> 00:15:37,320
So every time we've entered a
new region, there's, there's
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00:15:37,440 --> 00:15:40,240
nuances and differences that
I'm, you know, having to learn
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00:15:40,240 --> 00:15:42,280
on the fly about how they
operate in the waste and
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00:15:42,280 --> 00:15:45,800
recycling industry, weather
that's using tandem trailers and
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00:15:45,800 --> 00:15:48,400
now doing like 2 deliveries at
once, which is something we are
297
00:15:48,400 --> 00:15:51,640
not accustomed to on this side,
using more dump trailers instead
298
00:15:51,640 --> 00:15:55,120
of the larger containers.
Just all these small operational
299
00:15:55,120 --> 00:15:59,040
nuances that if you're not very
attuned to the industry and
300
00:15:59,200 --> 00:16:01,760
willing to continuously learn,
it's always going to provide a a
301
00:16:01,760 --> 00:16:03,880
new headache and a potential
scaling challenge.
302
00:16:04,520 --> 00:16:07,560
So what does the sales force
look like for you guys?
303
00:16:07,560 --> 00:16:09,640
I mean, and you know, and, and
talk a little bit about the
304
00:16:09,640 --> 00:16:12,960
specific waste types you're
you're wanting to service and
305
00:16:12,960 --> 00:16:16,840
focus on.
So sales are split up into two
306
00:16:16,840 --> 00:16:19,000
ways.
We either have an inbound motion
307
00:16:19,000 --> 00:16:22,880
where people discover us as well
as an outbound motion focused
308
00:16:22,880 --> 00:16:24,840
more on enterprise level
clients.
309
00:16:25,560 --> 00:16:28,320
We streams, we'll handle
everything up to radioactive
310
00:16:28,440 --> 00:16:30,800
essentially.
So no matter what you're looking
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00:16:30,800 --> 00:16:33,880
to dispose of, our goal is to
help you do it in the most
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00:16:33,880 --> 00:16:36,120
sustainable and profitable way
possible.
313
00:16:36,800 --> 00:16:38,800
You know, we very much believe
that sustainability and
314
00:16:38,800 --> 00:16:41,680
profitability have to go hand in
hand for it to not be a
315
00:16:41,680 --> 00:16:43,680
greenwashing endeavor and for it
to actually stick.
316
00:16:44,160 --> 00:16:47,640
So we use all of our available
data and resources to help
317
00:16:47,640 --> 00:16:50,880
separate the stream out as much
as possible to increase
318
00:16:50,880 --> 00:16:53,280
diversion while also reducing
cost.
319
00:16:53,920 --> 00:16:57,440
Are you focusing on?
Are you helping clients manage
320
00:16:57,440 --> 00:17:01,560
hazardous waste?
Yes, so medical waste and things
321
00:17:01,560 --> 00:17:04,200
like that.
Oil drums as well.
322
00:17:04,599 --> 00:17:07,200
Yep.
So, so solvent waste, all that
323
00:17:07,200 --> 00:17:09,599
kind of stuff has listed
hazardous waste, you know,
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00:17:09,920 --> 00:17:12,400
characteristic hazardous waste,
all those waste streams.
325
00:17:13,000 --> 00:17:17,240
Is your software integrating
with E manifest with EPA?
326
00:17:18,440 --> 00:17:20,359
Yes.
So we work with our partner
327
00:17:20,359 --> 00:17:24,520
haulers as well to ensure that
everything is up to to code and
328
00:17:24,520 --> 00:17:26,560
spec.
And we work with them primarily
329
00:17:26,560 --> 00:17:30,120
on the hazardous side to make
sure that we are in full
330
00:17:30,120 --> 00:17:33,040
compliance and building out
continuous integrations for
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00:17:33,040 --> 00:17:34,600
every new material stream we
get.
332
00:17:36,720 --> 00:17:40,480
And so when you talk about those
types of services, is it is it
333
00:17:40,480 --> 00:17:44,320
kind of like a total waste
management service program or is
334
00:17:44,320 --> 00:17:47,320
it really just the use of the
actual, you know, technology
335
00:17:47,320 --> 00:17:51,960
tool?
So for getting rid of the
336
00:17:51,960 --> 00:17:55,000
hazardous waste, it's more of
the use of the technology tool.
337
00:17:55,160 --> 00:17:58,120
And so we kind of build it out
even further to kind of
338
00:17:58,120 --> 00:18:00,200
encompass all of the other
aspects.
339
00:18:00,840 --> 00:18:04,440
We're really relying more on the
partnered haulers at that scale,
340
00:18:04,600 --> 00:18:07,720
on the hazardous side to handle
it in the most sustainable
341
00:18:07,720 --> 00:18:09,720
manner possible.
OK, OK.
342
00:18:10,320 --> 00:18:13,600
I got you.
So is the software, is it a
343
00:18:13,600 --> 00:18:18,080
license type software or is it
really just the use of it
344
00:18:18,080 --> 00:18:23,680
through purchasing a service
directly like a pickup or a
345
00:18:23,680 --> 00:18:26,920
disposal pickup type thing?
Is that is it really based on
346
00:18:26,920 --> 00:18:29,840
that approach or is it actual an
independent software that people
347
00:18:29,840 --> 00:18:32,680
can use to track their waste and
enter waste volumes and things
348
00:18:32,680 --> 00:18:36,480
like that?
So on the demand side, it's in
349
00:18:36,480 --> 00:18:40,280
tandem with the actual service.
So they have to be using the
350
00:18:40,960 --> 00:18:43,920
shower gum service to actually
get rid of their waste and
351
00:18:43,920 --> 00:18:46,880
recycling debris, have access to
the platform and all the data
352
00:18:46,960 --> 00:18:50,000
because we need to have our
partnered haulers actually as
353
00:18:50,000 --> 00:18:53,480
the ones performing the service
so we can get information from
354
00:18:53,480 --> 00:18:55,760
the field coming out of it.
Very good.
355
00:18:56,200 --> 00:19:00,800
And then on the partnered hauler
side, they can be in network out
356
00:19:00,800 --> 00:19:03,000
of network.
Anyone on the supply side can
357
00:19:03,000 --> 00:19:06,520
really use the software.
So how many you know, like
358
00:19:06,960 --> 00:19:09,880
operationally where are you in
within the US?
359
00:19:09,920 --> 00:19:13,280
Are you primarily East Coast,
West Coast or you know where,
360
00:19:13,280 --> 00:19:16,840
where are you expanding your
business, you know, across the
361
00:19:16,880 --> 00:19:19,520
the nation?
So we're currently operating in
362
00:19:19,520 --> 00:19:23,440
all 50 states within at least
one or two major metros in each
363
00:19:23,440 --> 00:19:27,280
state.
Heavy focus on the eastern half
364
00:19:27,280 --> 00:19:31,520
of the US currently in terms of
full state coverage by the end
365
00:19:31,600 --> 00:19:35,520
of this year though will be in
all rural parts of the western
366
00:19:35,520 --> 00:19:38,480
half of the US as well.
I was reading somewhere that you
367
00:19:38,480 --> 00:19:43,480
just made a big move to go into
the metro Louisville metro area.
368
00:19:43,480 --> 00:19:45,680
Tell me about that little
project or the effort.
369
00:19:46,360 --> 00:19:49,160
Yeah, absolutely.
So for that we're already doing
370
00:19:49,160 --> 00:19:52,440
some work in that area
predominantly like open top
371
00:19:52,440 --> 00:19:54,320
dumps rentals for construction
projects.
372
00:19:54,960 --> 00:19:58,760
We saw the opportunity to then
move into that from a
373
00:19:58,760 --> 00:20:03,440
geographical standpoint going
from the east to the West to go
374
00:20:03,440 --> 00:20:06,400
more into the reoccurring waste
collection service as well.
375
00:20:07,120 --> 00:20:10,640
So for opening a new market like
that, it's pretty
376
00:20:10,640 --> 00:20:13,200
straightforward.
We have those partnered haulers
377
00:20:13,200 --> 00:20:15,640
who are already performing that
open top dumps rental for us.
378
00:20:15,840 --> 00:20:18,280
They also do the reoccurring
waste service.
379
00:20:18,640 --> 00:20:22,440
So now more it's more of a, you
know, demand side motion to get
380
00:20:22,680 --> 00:20:26,560
clients on.
Using the software to then open
381
00:20:26,560 --> 00:20:28,480
up more opportunities to the
haulers we already know are
382
00:20:28,480 --> 00:20:32,240
vetted and online in that area.
Well, let's talk a little bit
383
00:20:32,240 --> 00:20:34,480
about the waste disposal aspect
of this.
384
00:20:34,480 --> 00:20:38,560
I mean, are you negotiating big
contracts with the big landfill
385
00:20:38,560 --> 00:20:41,920
firms out there to, you know,
secure the, you know, good
386
00:20:41,920 --> 00:20:44,200
pricing?
Actually, no.
387
00:20:44,200 --> 00:20:46,720
When we first enter a new
market, it's only working with
388
00:20:46,720 --> 00:20:49,240
the collectors.
We're using their current
389
00:20:49,240 --> 00:20:51,640
tonnage and rates.
And then once we're in a market
390
00:20:51,640 --> 00:20:54,480
for about 6 to 8 months, we'll
start talking to disposal
391
00:20:54,480 --> 00:20:56,640
facilities directly to aggregate
that all in.
392
00:20:57,120 --> 00:21:01,360
We just need about that 6 to 8
months of data to really hang.
393
00:21:01,440 --> 00:21:03,320
Out.
Yeah.
394
00:21:03,320 --> 00:21:04,400
There you go.
OK.
395
00:21:04,400 --> 00:21:05,320
All right.
All right.
396
00:21:05,360 --> 00:21:06,760
That's interesting.
That's good to know.
397
00:21:07,320 --> 00:21:10,440
You know, I think one of the
things I noticed on your
398
00:21:10,440 --> 00:21:13,400
website, you there's the
sustainability promise and I
399
00:21:13,400 --> 00:21:17,080
love the fact that you say you
plant a tree for every order,
400
00:21:17,600 --> 00:21:20,760
you know, talk a little bit why
talk a little bit about why that
401
00:21:20,760 --> 00:21:23,720
is important to you to build
sustainability into your
402
00:21:23,720 --> 00:21:25,880
business, you know, from the
very beginning.
403
00:21:26,880 --> 00:21:29,000
Yeah.
So part of it is, you know, my
404
00:21:29,000 --> 00:21:33,200
experience in the industry,
seeing how broken the system is
405
00:21:33,200 --> 00:21:38,000
in terms of improper recycling,
where it's ranging from
406
00:21:38,280 --> 00:21:41,120
customers not knowing what to
put in a bin because it really
407
00:21:41,120 --> 00:21:44,600
changes from region to region to
again, just that lack of
408
00:21:44,600 --> 00:21:46,000
infrastructure throughout the
US.
409
00:21:46,000 --> 00:21:49,080
It's really something when I
started the company, we wanted
410
00:21:49,080 --> 00:21:51,280
to to change that.
So we have a vision of achieving
411
00:21:51,280 --> 00:21:53,520
0 waste within the waste and
recycling industry.
412
00:21:54,040 --> 00:21:55,840
Sounds a little paradoxical,
sounds like we're putting
413
00:21:55,840 --> 00:21:57,960
ourselves out of business, but
at the end of the day, we're
414
00:21:57,960 --> 00:22:00,400
just trying to change it from
going into landfills to more
415
00:22:00,400 --> 00:22:02,560
like recycling and upcycling
facilities.
416
00:22:03,280 --> 00:22:06,680
And again, part of our belief
here is sustainable and
417
00:22:06,680 --> 00:22:08,200
profitability have to go hand in
hand.
418
00:22:08,320 --> 00:22:11,520
So the beginning we wanted to
kind of obsess over the unit
419
00:22:11,520 --> 00:22:15,680
economics of it, ensure that as
we were building this company
420
00:22:15,680 --> 00:22:18,160
that we had that vision in mind
throughout every step of the
421
00:22:18,160 --> 00:22:20,040
way.
And then the plant to tree
422
00:22:20,040 --> 00:22:23,400
program is actually to offset
the carbon emissions from the
423
00:22:23,480 --> 00:22:27,280
service vehicles until those are
really like carbon neutral
424
00:22:27,360 --> 00:22:30,680
service vehicles.
Hello ET Nation, I want to thank
425
00:22:30,680 --> 00:22:32,200
you for listening to the
podcast.
426
00:22:32,200 --> 00:22:34,080
If you're enjoying the
interviews we bring you,
427
00:22:34,440 --> 00:22:37,440
consider supporting the program
by visiting my website at
428
00:22:37,440 --> 00:22:40,440
seankgrady.com and buy me a cup
of coffee.
429
00:22:40,480 --> 00:22:43,360
Proceeds will go towards helping
me continue producing timely
430
00:22:43,360 --> 00:22:46,000
content and offset production
costs.
431
00:22:46,960 --> 00:22:49,240
I'd also like to take a moment
and recognize a few of our
432
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sponsors of the show who have
been amazing partners and our ET
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Nation legends.
If you're looking for a drilling
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and environmental contracting
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extended contamination at your
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Cascade has over 37 offices
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00:23:12,360 --> 00:23:15,320
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With their huge fleet of
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442
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To learn more, check out their
website site@cascade-env.com.
443
00:23:27,280 --> 00:23:31,320
That's cascade-env.com.
Hey, are you looking for an
444
00:23:31,320 --> 00:23:34,320
equipment rental company to help
you with your next wastewater
445
00:23:34,320 --> 00:23:36,880
remediation or waste management
project?
446
00:23:37,360 --> 00:23:40,800
E Tank is the only environmental
equipment rental company in the
447
00:23:40,800 --> 00:23:45,080
industry that offers 100%
guaranteed certified clean
448
00:23:45,080 --> 00:23:48,320
temporary liquid storage tanks
at no additional cost.
449
00:23:49,360 --> 00:23:52,840
This protocol gives Peace of
Mind for the previous customer
450
00:23:53,000 --> 00:23:56,120
by limiting their downstream
liability as well as the future
451
00:23:56,120 --> 00:24:00,240
customer by preventing any cross
contamination for all of their
452
00:24:00,240 --> 00:24:04,400
rental tanks.
E Tank also runs a one-of-a-kind
453
00:24:04,400 --> 00:24:07,880
complete maintenance program for
all rental items including
454
00:24:08,120 --> 00:24:12,120
liquid tight roll off
containers, fluid transfer pumps
455
00:24:12,280 --> 00:24:15,960
and filtration items.
The next time you are presented
456
00:24:15,960 --> 00:24:18,880
with an environmental challenge,
call E Tank to come up with the
457
00:24:18,880 --> 00:24:22,480
solution for your problem.
I want to thank one of our
458
00:24:22,480 --> 00:24:25,600
sponsors, Wastelink.
Wastelink is the all in one
459
00:24:25,600 --> 00:24:29,080
software platform transforming
how environmental professionals
460
00:24:29,080 --> 00:24:32,520
manage waste, connecting
generators, service providers,
461
00:24:32,600 --> 00:24:36,800
and disposal facilities in a way
that is simple, connected, and
462
00:24:36,800 --> 00:24:40,000
transparent.
Your platform helps streamline
463
00:24:40,000 --> 00:24:43,440
everything from waste profiling
and routing to inventory
464
00:24:43,440 --> 00:24:47,000
management and billing, giving
you the tools you need to
465
00:24:47,000 --> 00:24:49,480
operate more efficiently and
reduce cost.
466
00:24:50,160 --> 00:24:53,800
Whether you're a generator
looking for better options or a
467
00:24:53,800 --> 00:24:57,480
service provider seeking greater
efficiency, Waste Link has you
468
00:24:57,480 --> 00:24:59,720
covered.
If you're ready to take control
469
00:24:59,720 --> 00:25:02,720
of your waste management
processes and optimize your
470
00:25:02,720 --> 00:25:06,920
business, visit wastelink.com to
schedule a demo today.
471
00:25:07,840 --> 00:25:09,480
Yeah, talk about the service
vehicles.
472
00:25:09,840 --> 00:25:12,240
Are there, are there things
you're doing with your service
473
00:25:12,240 --> 00:25:16,120
providers to, you know, I guess
encourage, you know, either
474
00:25:16,120 --> 00:25:22,160
battery operated transport, CNG
transport or is it just
475
00:25:22,160 --> 00:25:25,600
basically, hey, we, we're going
to, we know that we're going to
476
00:25:25,600 --> 00:25:28,280
have a hit on the emissions
because we have to get the waste
477
00:25:28,280 --> 00:25:30,360
somewhere.
So this is part of the the
478
00:25:30,360 --> 00:25:32,840
pledge.
So it's really part of the
479
00:25:32,840 --> 00:25:35,320
pledge right now.
You know, we do have financing
480
00:25:35,320 --> 00:25:38,080
opportunities for our partner
haulers to take advantage of
481
00:25:38,160 --> 00:25:42,240
just the current state of the
industry is electric vehicles
482
00:25:42,320 --> 00:25:45,640
for, you know, garbage trucks
work great in like very tight
483
00:25:45,640 --> 00:25:48,040
natural areas.
But once you start going to
484
00:25:48,040 --> 00:25:50,480
other parts of the US where they
have to travel greater
485
00:25:50,480 --> 00:25:53,280
distances, you know, most
haulers don't want to adopt them
486
00:25:53,280 --> 00:25:55,240
because of the amount of
charging time and the amount of
487
00:25:55,240 --> 00:25:57,480
extra work has to be involved in
it.
488
00:25:57,480 --> 00:26:00,560
So for those haulers, we help
them by improving the efficiency
489
00:26:00,560 --> 00:26:04,160
of their routes to also help cut
down carbon emissions and reduce
490
00:26:04,160 --> 00:26:07,160
fuel costs as well.
What type of partnerships are
491
00:26:07,160 --> 00:26:11,040
you developing with recycling
firms that are actually doing
492
00:26:11,040 --> 00:26:15,400
the sorting and the repurposing
of these types of products that
493
00:26:15,400 --> 00:26:19,000
you're managing through Sourgom?
I'm just curious of what that
494
00:26:19,000 --> 00:26:22,880
looks like on your side.
So right now those partnerships
495
00:26:22,880 --> 00:26:25,400
look like getting them more
tonnage in the door and then
496
00:26:25,400 --> 00:26:27,720
helping them clean up the
streams that come in because we
497
00:26:27,720 --> 00:26:31,120
can actually see the material of
from every location when it gets
498
00:26:31,120 --> 00:26:34,560
dumped in the truck or the
contamination levels and help
499
00:26:34,720 --> 00:26:36,760
that customer improve their
stream.
500
00:26:36,760 --> 00:26:40,000
So it's a cleaner stream.
And then working with our
501
00:26:40,240 --> 00:26:43,440
collecting partners and disposal
facility partners, we're getting
502
00:26:43,800 --> 00:26:47,040
cleaner material in greater
volume to these facilities.
503
00:26:47,720 --> 00:26:50,160
And then later down the road,
we'll also start integrating our
504
00:26:50,160 --> 00:26:51,960
software into the facilities
themselves.
505
00:26:53,120 --> 00:26:57,640
Seems like a, a good opportunity
to help provide, you know, more
506
00:26:57,920 --> 00:27:02,040
data and waste volumes into that
type of a business model.
507
00:27:02,040 --> 00:27:05,360
And do you ever envision
yourselves managing and
508
00:27:05,360 --> 00:27:09,640
operating recycling facilities
through this this business model
509
00:27:09,640 --> 00:27:11,240
that you have?
I don't think you own any
510
00:27:11,240 --> 00:27:13,680
facilities now, right?
You just you just have software.
511
00:27:14,480 --> 00:27:16,520
Just have software.
We'll stay as a software
512
00:27:16,520 --> 00:27:20,880
company, but tie in and create
greater and greater partnerships
513
00:27:20,920 --> 00:27:24,560
with the facilities or those who
want to build facilities because
514
00:27:24,560 --> 00:27:26,840
again, we can provide them with
the data needed to kind of
515
00:27:27,480 --> 00:27:30,920
improve those operations, ensure
they're building facilities of
516
00:27:30,920 --> 00:27:33,640
the appropriate size for every
given region as well.
517
00:27:34,080 --> 00:27:35,160
Got you.
That's makes sense.
518
00:27:35,200 --> 00:27:39,800
OK, You know, I know managing a
startup has got to be
519
00:27:39,800 --> 00:27:42,760
challenging and a lot of times
you're on shoestring budgets and
520
00:27:42,760 --> 00:27:45,720
you're always wondering where is
the next dollar coming from to
521
00:27:45,720 --> 00:27:49,040
help us get to the where we got
to be or where we want to go,
522
00:27:49,480 --> 00:27:52,680
where our Rd. maps leading us.
You know, when we talk, when you
523
00:27:52,680 --> 00:27:56,120
talk about funding and growth of
of sour gum, you know, you
524
00:27:56,120 --> 00:27:59,160
recently closed a 12 and a half
million dollar Series A fund,
525
00:27:59,160 --> 00:28:01,160
which is fantastic.
I'm sure you guys were like,
526
00:28:01,200 --> 00:28:04,760
yes, this is great.
How does that funding change the
527
00:28:04,760 --> 00:28:07,520
game for Sour Gum's growth and
product road map?
528
00:28:08,360 --> 00:28:09,800
OK.
So that funding allows us to
529
00:28:09,800 --> 00:28:12,080
really double, triple down on
our investments in our
530
00:28:12,080 --> 00:28:16,200
technology stacks, improving the
software for our partnered
531
00:28:16,200 --> 00:28:19,840
haulers, outfitting more and
more with cameras, increasing
532
00:28:19,840 --> 00:28:23,280
more of our AI and automation
throughout that stack, all the
533
00:28:23,280 --> 00:28:26,640
name of kind of 10X ING the
customer experience and
534
00:28:26,640 --> 00:28:30,840
increasing landfill diversions.
So kind of unlike your previous
535
00:28:30,840 --> 00:28:34,200
company, you know, we're just
doubling down on the actual
536
00:28:34,280 --> 00:28:37,120
technology cuz that's a bet
we're willing to take to really
537
00:28:37,120 --> 00:28:39,080
transform this industry.
Yeah, absolutely.
538
00:28:39,080 --> 00:28:41,760
Yeah.
You need that investment, you
539
00:28:41,760 --> 00:28:46,040
know that that's great to hear.
I think it's, it's, it's always
540
00:28:46,040 --> 00:28:48,520
comforting to know you've got a
little funding background and
541
00:28:48,760 --> 00:28:51,560
your support from investors talk
a little bit too.
542
00:28:51,560 --> 00:28:54,600
If you could, Joe, what does
your development team look like?
543
00:28:54,600 --> 00:28:58,440
I mean, is it, is it US based?
Is it, how many developers do
544
00:28:58,440 --> 00:29:00,800
you have?
You know what's What's this look
545
00:29:00,800 --> 00:29:04,160
like for you on the back end?
So we're currently at a 12
546
00:29:04,160 --> 00:29:07,640
person engineering team and
growing all US based in fact,
547
00:29:07,640 --> 00:29:10,320
all in our office in Jersey
City, NJ as well.
548
00:29:10,320 --> 00:29:12,960
Because how nuanced this
industry is, We really wanted to
549
00:29:12,960 --> 00:29:15,920
make sure that they were
experiencing it, hearing the
550
00:29:15,920 --> 00:29:19,320
operating pains of other people
on the front lines, you know,
551
00:29:19,360 --> 00:29:21,560
really kind of embracing the
entire industry.
552
00:29:21,920 --> 00:29:24,040
That's that.
I think that's great, having
553
00:29:24,040 --> 00:29:27,000
your tech team right there.
You can walk them down the hall
554
00:29:27,000 --> 00:29:29,040
and say, hey, this is what's
going on.
555
00:29:29,320 --> 00:29:32,920
I need to solve this problem
like, can you help me figure out
556
00:29:32,920 --> 00:29:37,080
a solution to do this?
You know, that is so powerful
557
00:29:37,080 --> 00:29:40,880
and I think it's important
because it really helps scale
558
00:29:40,880 --> 00:29:45,040
the speed of scaling and fixing
problems and a product is that's
559
00:29:45,760 --> 00:29:46,120
key.
Oh.
560
00:29:47,080 --> 00:29:48,800
Yeah, there's nothing like
someone running in with their
561
00:29:48,800 --> 00:29:50,640
hair on fire saying we need to
fix this.
562
00:29:53,560 --> 00:29:57,000
It's not working.
Fix it.
563
00:29:57,000 --> 00:30:03,080
Now someone's trying to order.
Oh, yeah, no, I got it, man.
564
00:30:03,080 --> 00:30:04,400
That's great.
That's good.
565
00:30:04,520 --> 00:30:08,760
Well, in the future of waste
Tack, I mean, you know, if we
566
00:30:08,760 --> 00:30:13,200
Fast forward 10 years from now,
how do you see technology
567
00:30:13,200 --> 00:30:15,640
transforming the waste and
recycling industry?
568
00:30:15,640 --> 00:30:18,920
And what role do you see Sourgon
playing in the future?
569
00:30:19,800 --> 00:30:21,480
Right.
So we see sourgum kind of being
570
00:30:21,480 --> 00:30:24,920
that operating system beneath
the entire industry to help it
571
00:30:24,920 --> 00:30:28,400
run in a very systemized manner.
So, you know, right now the US
572
00:30:28,400 --> 00:30:31,680
is very fragmented.
The way different regions
573
00:30:31,880 --> 00:30:34,960
operated are drastically
different sometimes from one
574
00:30:34,960 --> 00:30:37,840
another even on the types of
material they'll accept into the
575
00:30:37,880 --> 00:30:42,680
same type of recycling facility.
You know, we see data really
576
00:30:42,680 --> 00:30:45,800
being the main driver across
this entire industry, real time
577
00:30:45,800 --> 00:30:49,680
information coming out of what's
getting generated on sites to,
578
00:30:49,680 --> 00:30:53,240
you know, sending the proper
collection company to actually
579
00:30:53,240 --> 00:30:56,440
pick it up to then integrating
into the disposal facilities and
580
00:30:56,440 --> 00:30:59,320
all the way down to the mill.
There should be data across the
581
00:30:59,320 --> 00:31:04,040
entire chain so that we can
clean up the material streams as
582
00:31:04,040 --> 00:31:06,600
much as possible and increase
diversion rates as much as
583
00:31:06,600 --> 00:31:08,480
possible.
All the name of also
584
00:31:08,760 --> 00:31:10,280
profitability to save people
money.
585
00:31:11,920 --> 00:31:15,080
So 10 years, you're seeing you
you.
586
00:31:15,080 --> 00:31:19,520
You think that you'd like to see
Sour Grum be that main platform
587
00:31:19,520 --> 00:31:22,880
driver to with all that data for
across the country?
588
00:31:22,960 --> 00:31:24,560
That's exciting, that's
ambitious.
589
00:31:24,560 --> 00:31:26,240
I think, I mean, best of luck on
that.
590
00:31:26,240 --> 00:31:29,400
I hope that works out because I
mean, that's really interesting.
591
00:31:29,400 --> 00:31:31,680
I like that concept.
And you know what, you need
592
00:31:31,680 --> 00:31:34,160
goals like that because I think
that's where, you know,
593
00:31:34,160 --> 00:31:37,520
entrepreneurs are growing their
business and you know, talk a
594
00:31:37,520 --> 00:31:40,560
little bit if you could about
the challenges of starting your
595
00:31:40,560 --> 00:31:41,920
company.
When did you started this
596
00:31:41,920 --> 00:31:43,920
company?
What 20/20/2019?
597
00:31:43,920 --> 00:31:47,600
What was the start of this firm?
It is so we started Sour Gum in
598
00:31:47,600 --> 00:31:53,520
2022. 2022, OK.
So yeah, you're three years in.
599
00:31:54,280 --> 00:31:58,000
Yeah, but prior to that my my Co
founder is actually my cousin.
600
00:31:58,040 --> 00:32:02,640
We had a small physical company,
you know, running roll off
601
00:32:02,640 --> 00:32:05,200
trucks and front end trucks in
2019.
602
00:32:05,200 --> 00:32:08,080
We started with the name of
wanting to bring technology into
603
00:32:08,080 --> 00:32:09,920
the space.
We were just experimenting with
604
00:32:09,920 --> 00:32:12,080
different business models
essentially along the way.
605
00:32:12,560 --> 00:32:15,000
A lot of trial and error to see
what would work, what wouldn't
606
00:32:15,000 --> 00:32:17,000
work.
And then in about late 20/20/20,
607
00:32:17,000 --> 00:32:21,280
I'm sorry 2021 we landed on
what's our goings today as a
608
00:32:21,280 --> 00:32:24,400
business model and that's when
we pivoted, sold off all the
609
00:32:24,440 --> 00:32:26,160
assets raise that first round
of.
610
00:32:26,160 --> 00:32:28,280
Funding.
We'll talk a little bit about
611
00:32:28,280 --> 00:32:30,480
that process of raising your
first round of funding.
612
00:32:30,480 --> 00:32:34,120
What was that like for you guys?
The first round was difficult.
613
00:32:35,520 --> 00:32:39,520
You know, essentially we had a
moon shot vision.
614
00:32:39,680 --> 00:32:42,560
We were two young kids from the
waste and recycling industry.
615
00:32:42,560 --> 00:32:46,200
Not really a lot of experience
from, you know, the technology
616
00:32:46,200 --> 00:32:48,880
sector, let alone, you know,
venture backed companies.
617
00:32:49,280 --> 00:32:52,160
So it was a lot to get someone
to to take that first risk on
618
00:32:52,160 --> 00:32:54,400
us.
But you know, luckily it's kind
619
00:32:54,400 --> 00:32:57,040
of that snowball effect.
Once you get the first one in,
620
00:32:57,040 --> 00:32:59,360
it starts getting easier and
easier every subsequent 1, so
621
00:32:59,360 --> 00:33:02,520
long as you know you're proving
that the model actually works
622
00:33:02,520 --> 00:33:06,680
along the way well.
What's been the advisory support
623
00:33:06,680 --> 00:33:10,640
you've been receiving from the
the these investment companies?
624
00:33:11,480 --> 00:33:13,760
Well, yeah, our investors and
our partners have been
625
00:33:13,800 --> 00:33:18,120
phenomenal, A huge resource
really, you know, providing us
626
00:33:20,560 --> 00:33:24,320
it's expertise in how to
actually scale a technology and
627
00:33:24,320 --> 00:33:27,560
software company, not just a,
you know, physical operating
628
00:33:27,560 --> 00:33:30,040
company, which is what our
background has been in.
629
00:33:30,240 --> 00:33:33,160
You know, everything from what
types of positions we need to
630
00:33:33,160 --> 00:33:37,520
hire to how to think about, you
know, market health to opening
631
00:33:37,520 --> 00:33:41,040
doors to some larger clients.
They've been just a wealth of
632
00:33:41,040 --> 00:33:43,480
resources.
That's great.
633
00:33:43,480 --> 00:33:46,560
That's fantastic.
I mean, yeah, you need a group
634
00:33:46,560 --> 00:33:49,200
of people to help you with that.
Now, I'm assuming you guys got a
635
00:33:49,240 --> 00:33:53,120
small, small board of directors
or a board that helps you grow
636
00:33:53,120 --> 00:33:54,440
this.
What's that look like for you
637
00:33:54,440 --> 00:33:58,240
guys?
It's a nice lean board, three
638
00:33:58,240 --> 00:34:02,600
formal board members and then
three additional advisors, so
639
00:34:02,840 --> 00:34:05,320
it's been great to just have
people around the room who we
640
00:34:05,320 --> 00:34:07,920
can really lean on.
Yeah, no, that's that's
641
00:34:07,920 --> 00:34:09,639
fantastic.
Well, when you talk about
642
00:34:09,639 --> 00:34:12,960
leadership and these lessons
that you're learning along the
643
00:34:12,960 --> 00:34:16,960
way as a founder in such a
traditional industry, what has
644
00:34:16,960 --> 00:34:20,639
surprised you the most in this
journey in these the short three
645
00:34:20,639 --> 00:34:24,120
years of growing this product?
You know, what advice would you
646
00:34:24,120 --> 00:34:27,760
give other entrepreneurs trying
to modernize an old school
647
00:34:27,760 --> 00:34:31,320
business?
So what's really surprised me is
648
00:34:31,360 --> 00:34:33,760
I thought I knew every part of
this industry like the back of
649
00:34:33,760 --> 00:34:36,920
my hand, but it was really only
the Northeast I knew.
650
00:34:37,000 --> 00:34:40,880
So every new region, it was a
continuous learning experience
651
00:34:40,880 --> 00:34:42,920
on how to kind of adapt and
change for them.
652
00:34:43,520 --> 00:34:48,280
Anyone who's really starting to
start a business in these legacy
653
00:34:48,280 --> 00:34:50,760
industries, I, my advice would
be really you got to learn it,
654
00:34:50,880 --> 00:34:52,560
you got to experience it, you
got to live it.
655
00:34:53,040 --> 00:34:56,040
There's only so much you can do
from reading your second hand
656
00:34:56,040 --> 00:34:59,680
experience and you got to
remember you're walking into an
657
00:34:59,680 --> 00:35:01,880
industry that's existed for a
long time.
658
00:35:01,880 --> 00:35:03,200
There's been people operating in
it.
659
00:35:03,200 --> 00:35:05,960
You have to have a certain
amount of appreciation for those
660
00:35:05,960 --> 00:35:09,680
who've kind of forged the path
already and have to really be
661
00:35:09,680 --> 00:35:12,800
able to speak their language and
understand their pains and what
662
00:35:12,800 --> 00:35:15,120
they've been through if you want
to really help them and improve
663
00:35:15,120 --> 00:35:17,120
the industry overall.
Yeah, right.
664
00:35:17,120 --> 00:35:19,000
No, absolutely.
I mean, when it comes to
665
00:35:19,000 --> 00:35:21,600
leadership, who are you relying
on?
666
00:35:21,600 --> 00:35:24,880
Who, who, who are you leaning
into to help you, you know, kind
667
00:35:24,880 --> 00:35:27,560
of gain this inside knowledge of
certain things?
668
00:35:27,560 --> 00:35:30,560
I mean, your 4th generation, is
it your, is it your family?
669
00:35:30,840 --> 00:35:33,600
Is it other, you know, connected
industry leaders?
670
00:35:33,840 --> 00:35:36,000
Talk a little bit about what
you're doing and, you know,
671
00:35:36,000 --> 00:35:38,600
trying to pick up, pick the
brain of some other leaders to
672
00:35:38,600 --> 00:35:40,400
help you grow.
Yeah.
673
00:35:40,400 --> 00:35:42,760
So as we've been growing, you
know, I've been kind of
674
00:35:42,920 --> 00:35:46,920
expanding the network, started
relying heavily on my family at
675
00:35:46,920 --> 00:35:50,400
the onset on how to, you know,
really build and scale a
676
00:35:50,400 --> 00:35:54,440
company.
Again, Northeast focus that that
677
00:35:54,440 --> 00:35:56,680
got us so far.
And then as we brought in our
678
00:35:56,680 --> 00:35:59,360
investors, not only have they
been great, but they've also
679
00:35:59,360 --> 00:36:03,480
been opening doors to other
executives who have been through
680
00:36:03,480 --> 00:36:07,640
this path three times over.
Have startups have run and
681
00:36:07,640 --> 00:36:10,800
scaled businesses they've been
kind of opening the doors to to
682
00:36:10,800 --> 00:36:13,320
speak to people who have already
forged ahead in different
683
00:36:13,320 --> 00:36:14,520
industries?
That's great.
684
00:36:14,920 --> 00:36:19,440
So are you guys getting requests
from a lot of other interested
685
00:36:19,960 --> 00:36:22,520
firms that are like, hey, we
need your product.
686
00:36:22,880 --> 00:36:25,600
What's what's, what's the been
the response of the industry so
687
00:36:25,600 --> 00:36:27,840
far with for with sour gum and
your platform?
688
00:36:28,360 --> 00:36:30,400
Yeah.
So the first two years, just
689
00:36:30,400 --> 00:36:34,400
definitely a lot of us knocking
on doors, going out ourselves.
690
00:36:34,400 --> 00:36:37,160
But recently in the last eight
months, our inbound funnels have
691
00:36:37,160 --> 00:36:39,640
really kind of increased.
And now that the word's gotten
692
00:36:39,640 --> 00:36:42,800
out of it, a lot more people are
interested in our product and
693
00:36:42,800 --> 00:36:46,400
services and coming to us.
Are you promoting, you know, I
694
00:36:46,400 --> 00:36:49,880
guess at conferences, trade
shows, how are you getting the
695
00:36:49,880 --> 00:36:52,560
message out aside from just, you
know, the traditional maybe
696
00:36:52,720 --> 00:36:56,200
typical social media and or your
your website?
697
00:36:57,120 --> 00:36:59,800
Been going to a lot of trade
shows and conferences in the
698
00:36:59,800 --> 00:37:02,760
last eight months as well.
You know, now that we've secured
699
00:37:02,760 --> 00:37:05,560
this Series A round of funding,
it's a lot more about getting
700
00:37:05,560 --> 00:37:08,120
the word out, going across the
country, being in person, really
701
00:37:08,120 --> 00:37:10,120
talking to people.
That's great.
702
00:37:10,160 --> 00:37:12,680
That's fantastic.
Well, I really appreciate all
703
00:37:12,680 --> 00:37:16,560
the, the good stuff that you're
doing and I appreciate the time
704
00:37:16,560 --> 00:37:20,760
you're spending with me today.
And our listeners, you know the,
705
00:37:20,760 --> 00:37:24,800
we call it the ET nation here.
They, they, they listen a lot.
706
00:37:24,800 --> 00:37:30,080
They, they call in, they're
responding, you know, this, this
707
00:37:30,080 --> 00:37:33,080
is a waste and recycling is a
central part of, of the
708
00:37:33,080 --> 00:37:34,800
industry.
It's, you know, it's not just
709
00:37:34,800 --> 00:37:38,120
though maybe P Foss or some
other time, you know, topic that
710
00:37:38,120 --> 00:37:41,440
we cover, but waste recycle,
recycling is huge.
711
00:37:41,440 --> 00:37:45,280
Digital technology and
innovation is, you know, very
712
00:37:45,880 --> 00:37:49,160
interesting component of the
industry and I'm glad to see you
713
00:37:49,160 --> 00:37:52,200
guys leaning in on it.
Appreciate all the work you're
714
00:37:52,200 --> 00:37:55,640
doing, Joe.
What's the best way for a
715
00:37:55,640 --> 00:37:58,840
listener who doesn't know much
about Sour Grom to connect with
716
00:37:58,840 --> 00:38:02,080
you guys, learn more about you,
and even maybe connect
717
00:38:02,080 --> 00:38:04,280
personally with you?
Yeah, absolutely.
718
00:38:04,320 --> 00:38:07,400
Best way to connect is, you
know, hello@sourgum.com.
719
00:38:07,400 --> 00:38:10,640
If you want to reach out, also
visit us@sourgum.com.
720
00:38:10,640 --> 00:38:13,680
And, you know, I'm happy to, you
know, speak to anyone who's, you
721
00:38:13,680 --> 00:38:16,640
know, looking to run a startup
themselves and kind of pay
722
00:38:16,640 --> 00:38:18,320
forward what others have kind of
taught me.
723
00:38:19,280 --> 00:38:22,000
Well, that's fantastic, Joe.
Well, Joe, best of luck with
724
00:38:22,000 --> 00:38:24,320
the, the business.
And as you're, you're growing it
725
00:38:24,320 --> 00:38:28,240
and scaling and congratulations
on your current success three
726
00:38:28,240 --> 00:38:30,720
years and what you've done and
accomplished already is, is
727
00:38:30,720 --> 00:38:32,160
fantastic.
It's amazing.
728
00:38:32,480 --> 00:38:36,200
And really, really enjoy your
journey so far.
729
00:38:36,200 --> 00:38:39,920
So thanks for coming on the show
and we'll, you know, we'll keep
730
00:38:39,920 --> 00:38:43,720
in touch over the course of the
next, you know, several months,
731
00:38:43,720 --> 00:38:46,360
I'm sure and, and see where your
guys are going.
732
00:38:47,000 --> 00:38:48,640
Sounds great, Sean.
I really appreciate you having
733
00:38:48,640 --> 00:38:50,320
me on today.
You bet.
734
00:38:50,480 --> 00:38:52,720
It's a great, great product.
Thanks a lot.
735
00:38:53,200 --> 00:38:54,960
Thanks for listening and
watching the show.
736
00:38:55,200 --> 00:38:57,520
If you enjoyed the show, then
please share it with your
737
00:38:57,520 --> 00:39:00,840
friends and coworkers on social
media and tell somebody in
738
00:39:00,840 --> 00:39:03,040
person.
Thanks for being with us, ET
739
00:39:03,040 --> 00:39:03,640
Nation.
CEO
Joe DiNardi-Mack is the Co-Founder and CEO of Sourgum, a technology-driven waste and recycling company transforming an outdated industry. Under his leadership, Sourgum has grown into a national provider, serving thousands of businesses with streamlined, cost-effective waste solutions. Joe comes from a family with over a century of experience (he is fourth generation) in waste and recycling, bringing a rare combination of deep industry expertise and a tech-forward perspective. Prior to founding Sourgum, he operated both collection companies and disposal facilities and was a founding full-stack software engineer at a proptech startup.


